Onsite Mobile Fix + Fix Concierge
Get Fixed™. Right. Onsite.
The Best Fix. Everytime. Anytime.
Fix Factory (Canada) specializes in iPhone, iPad, Samsung and Google Pixel display and screen replacements. We also offer battery swaps, back glass replacements, charge port diagnostics, plus much more.
Every screen and display fix is backed with Lifetime Warranty + Installation Guarantee, ensuring peace of mind from the moment your device is fixed. All other parts come with up to a 1-Year Warranty – in both cases, protecting you against manufacturer defects and guaranteeing functionality at the time of install.
We make your fix even easier with flexible payment options including Debit, Credit Card, Afterpay & Sezzle!
Onsite Phone Fix + Options.
Wherever You Are in select service areas, a certified and professional fTech™ will arrive directly to your home, office, school, or even a parking lot. Somewhere safe and convenient for you!
Your fTech™ will perform related, pre-fix basic diagnostics and fix your phone on-site at your preferred location, from their fully equipped vehicle – often in under 30 minutes. For iPads, tablets, and board-level repairs, we offer free concierge (pick-up and drop-off) service for in-shop services, within our on-site service areas.
Not in a mobile on-site service area? All good – our Express Mail-In Service is available nationwide, with a 2–5 business day turnaround.
Get Fixed™. Right. Onsite.
Fast, Convenient, and Hassle-Free. In available service areas, with Fix Factory (Canada) you get expert certified mobile service on-demand, on-site, and on-budget – without compromising on quality or efficiency.
Avoid the wait, stress, and uncertainty of traditional brick-and-mortar repair shops or on questionable techs. Learn more on how to get fixed here. Mobile On-Site, Concierge Pick-up/Drop-off and Express Mail-In are our core service offerings. Stuck in the ‘ol ways, Walk-in-Shop Service is available in select areas with our authorized partners.
Customer driven convenience; most models, any problem. Now is the best time to Get Fixed™ (right) + we won’t be beat on price.
We travel to you and fix your smartphone onsite in our equipped vehicle with our doorstep mobile service or we pick-up/drop-off your device for private in-shop services. Most times done within 30 minutes (2-4 hours for in-shop), it's all included!
Fix Factory Canada's AI-powered diagnostic and service advisor. Get the answers you need, fast, and identify likely issues, answer questions, and guide you toward the right fix, product, support resource, or booking option. Book online in most cases too!
You get peace of mind with our lifetime warranty + install guarantee + we won't be beat on price with our lowest-price fix guarantee. Add in flexible and deferred payment options like AfterPay & Sezzle, and we're unbeatable!
Our Canada-wide Express Mail-in service offers fast, insured turnaround, with most devices fixed and shipped back the same day they're received; average turnaround only 2–5 days. A prepaid return shipping label is included with your fix, for a low flat-rate fee.
Get Fixed
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Right
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Onsite
Choosing the right fix – whether it’s for an iPad, iPhone, Samsung, Google or another Android device – can feel overwhelming. At Fix Factory (Canada), we make it simple with Onsite Mobile Fix, Concierge Pickup/Dropoff, Walk-in Shop Service (Network Partners) and Mail-In service options.
We’ve earned recognition from the Canadian Business Review Board (CBRB), Quality Business Awards, The Clever Canadian, and we’re proud to be rated Calgary’s Best for both iPhone and SmartPhone Fixes! Plus, every one of our technicians is WISE™ Certified for a trusted, professional fix.
All of our screen and display parts come with an exclusive Lifetime Warranty + Install Guarantee, while other parts are covered by up to a 1-Year Warranty. And with enhanced COVID-19 safety measures, our On-Demand technicians keep both you – and us – safe throughout the process.
We specialize in fast, professional device repairs. In available service areas, our certified technicians can fix screens, charging ports, batteries, back covers, and more – right from their fully equipped vehicle, and usually within 20-30 minutes. For areas without mobile on-site service, convenient express mail-in options are available.
Whether you’re at home, work, school, or even in a parking lot, booking is easy. Simply get an Instant Online Quote + Get Fixed™ (Right) or, if the issue is more complex or unknown, schedule Pre-Fix Diagnostics to speak with a fTech. Need help? Our Fix Concierge is here to guide you through the process and answer any questions you may have. A Certified fTech® will arrive, run diagnostics, and in most cases, fix your smartphone on the spot—Where You Want, When You Want.
Where available, a certified fTech™ arrives at your chosen time and location, performs pre- and post-fix diagnostics, and completes your fix from their equipped vehicle. Most on-site fixes are completed in under 30 minutes.
If Mobile OnSite Service isn't available in your area, alternative service options will be displayed at checkout. Available service methods include Mobile OnSite (Door-Step Fix), Fix Concierge (Pickup & Return), Express Mail-In, Self-Managed Mailbox Drop & Retrieval (returning clients), and Walk-In Service through the Fix Factory Partner Network in select locations.
For iPads, tablets, micro-soldering, and advanced board-level fixes, we offer complimentary pickup and return within our mobile service areas. Most of these fixes are completed within 2–24 hours.
Fix Factory operates primarily through its mobile, concierge, and mail-in service channels.
Outside our coverage area? No problem. Express Canada-wide mail-in service is available, with instant pricing shown at checkout.
On-Demand | On-Site | On-Budget
At Fix Factory, we combine quality parts, skilled technicians, and exceptional service to deliver fast, reliable device fixes. Our goal is simple: make getting your device fixed easy, convenient, and stress-free. We're proud to serve our communities, and we're grateful for the trust our clients place in us every day. Thank you for choosing Fix Factory.
Proudly founded by Albertans in Calgary and expanded Canada-wide, Fix Factory is powered by local, wise-certified, skilled, and friendly technicians dedicated to making device fixes simple, convenient, and stress-free. Your trust and support inspire us to deliver exceptional service every day.
We believe getting your device fixed should be simple, affordable, and stress-free. By combining transparent pricing, professional service, and convenient doorstep fixes, we're making device repair easier than ever. Our promise? Honest advice, exceptional service, and always doing what's right.
