Get Fixed™. Right. Onsite.
Get Fixed™. Your Way.
Cracked screen, battery issue, back glass damage or charging problem? Choose the fix that fits your day — Mobile Onsite (Doorstep Fix), Meet + Fix in Vehicle (Service Hubs), Fix Concierge (Pickup/Return), or Canada-Wide Express Mail-In.
Mobile Onsite Fix
Choose Doorstep Fix (in vehicle) or Meet + Fix in Vehicle at a Mobile Fix Service Hub.
Your certified fTech™ comes to your home, office, school or other safe, convenient location.
Meet your fTech™ at a scheduled Mobile Fix Service Hub for a convenient in-vehicle repair appointment.
- Performed by a certified, professional fTech™
- Pre-fix basic diagnostics included
- Fixed from equipped service vehicle
- Often completed in under 30 minutes for many phone fixes
Fix Concierge
Pickup. Fix. Return. Ideal for iPads, tablets, micro-soldering and board-level service.
- Complimentary pickup + return in mobile service areas
- Great for in-shop fixes not done on-site
- Professional diagnostics where deeper testing is required
- Order updates throughout the fix process
Express Mail-In
Outside a mobile service area? No problem. Ship your device to us from anywhere in Canada.
- Nationwide service
- Typical 2–5 business day turnaround
- Simple mail-in workflow for remote customers
- Same Fix Factory warranty standards
We travel to you and fix your smartphone onsite in our equipped vehicle with our doorstep mobile service or we pick-up/drop-off your device for private in-shop services. Most times done within 30 minutes (2-4 hours for in-shop), it's all included!
Fix Factory Canada's AI-powered diagnostic and service advisor. Get the answers you need, fast, and identify likely issues, answer questions, and guide you toward the right fix, product, support resource, or booking option. Book online in most cases too!
You get peace of mind with our lifetime warranty + install guarantee + we won't be beat on price with our lowest-price fix guarantee. Add in flexible and deferred payment options like AfterPay & Sezzle, and we're unbeatable!
Our Canada-wide Express Mail-in service offers fast, insured turnaround, with most devices fixed and shipped back the same day they're received; average turnaround only 2–5 days. A prepaid return shipping label is included with your fix, for a low flat-rate fee.
Choose the right fix — without the guesswork.
Whether it’s an iPad, iPhone, Samsung, Google Pixel or another Android device, Fix Factory makes getting fixed simple with Mobile Onsite Service, Fix Concierge Hubs or Pickup/Drop-off, Walk-In Shop Service (Network Partners), and Canada-Wide Mail-In options.
In available service areas, our certified technicians can fix screens, charging ports, batteries, back covers, and more — often right from their fully equipped vehicle, usually within 20–30 minutes.
Booking is easy. Get an Instant Online Quote + Get Fixed™, book Pre-Fix Diagnostics, or connect with Fix Concierge for help choosing the right service. A Certified fTech® will guide the process from start to finish.
Recognition + Trust
- Canadian Business Review Board (CBRB) National recognition highlighting Fix Factory (Canada) among best businesses in Canada.
- Quality Business Awards Award-based recognition for service quality and business excellence.
- The Clever Canadian Featured as a recommended option for phone repair service in Calgary.
- Calgary’s Best — iPhone Fixes Proudly rated among Calgary’s best for iPhone repair service.
- Calgary’s Best — Smartphone Fixes Also recognized among Calgary’s best for smartphone repair service.
With enhanced COVID-19 safety measures, our on-demand technicians help keep both you and us safe throughout the service experience.
If the issue is unknown or more complex, start with Pre-Fix Diagnostics and we’ll point you to the most efficient repair path.
As The Original Onsite Mobile Fix Technicians™, we bring professional device fix directly to your doorstep.
Where available, a certified fTech™ meets you at your chosen time and location, completes pre- and post-fix diagnostics, and fixes your device from their equipped service vehicle - most times within 30 minutes, or less.
Prefer a convenient meetup? Choose a nearby Mobile Fix Service Hub for a scheduled Meet + Fix in Vehicle appointment.
If Mobile Onsite Fix (doorstep repair) isn’t available in your area, checkout will show the best available alternatives, including:
* Express Mail-In Service — Canada-Wide
* Authorized Partner Walk-In Service — Select Areas
For iPads, tablets, micro-soldering, and advanced board-level fixes, complimentary Fix Concierge pickup and return is available within our mobile onsite fix service areas. Many advanced fixes are completed within 2–24 hours.
Outside our mobile onsite coverage area? All good. Our Canada-wide Express Mail-In Service makes it easy to get fixed from virtually anywhere, with pricing and service options available online.
Get Fixed. Right. Onsite.™
At Fix Factory, we combine quality parts, skilled technicians, and exceptional service to deliver fast, reliable device fixes. Our goal is simple: make getting your device fixed easy, convenient, and stress-free. We're proud to serve our communities, and we're grateful for the trust our clients place in us every day. Thank you for choosing Fix Factory.
Proudly founded by Albertans in Calgary and expanded Canada-wide, Fix Factory is powered by local, wise-certified, skilled, and friendly technicians dedicated to making device fixes simple, convenient, and stress-free. Your trust and support inspire us to deliver exceptional service every day.
We believe getting your device fixed should be simple, affordable, and stress-free. By combining transparent pricing, professional service, and convenient doorstep fixes, we're making device repair easier than ever. Our promise? Honest advice, exceptional service, and always doing what's right.
