Onsite Mobile Fix + Fix Concierge
Get Fixed™. Right. Onsite.
The Best Fix. Everytime. Anytime.
Fix Factory (Canada) specializes in iPhone, iPad, Samsung and Google Pixel display and screen replacements. We also offer battery swaps, back glass replacements, charge port diagnostics, plus much more.
Every screen and display fix is backed with Lifetime Warranty + Installation Guarantee, ensuring peace of mind from the moment your device is fixed. All other parts come with up to a 1-Year Warranty – in both cases, protecting you against manufacturer defects and guaranteeing functionality at the time of install.
We make your fix even easier with flexible payment options including Debit, Credit Card, Afterpay & Sezzle!
Onsite Phone Fix + Options.
Wherever You Are in select service areas, a certified and professional fTech™ will arrive directly to your home, office, school, or even a parking lot. Somewhere safe and convenient for you!
Your fTech™ will perform related, pre-fix basic diagnostics and fix your phone on-site at your preferred location, from their fully equipped vehicle – often in under 30 minutes. For iPads, tablets, and board-level repairs, we offer free concierge (pick-up and drop-off) service for in-shop services, within our on-site service areas.
Not in a mobile on-site service area? All good – our Express Mail-In Service is available nationwide, with a 2–5 business day turnaround.
Get Fixed™. Right. Onsite.
Fast, Convenient, and Hassle-Free. In available service areas, with Fix Factory (Canada) you get expert certified mobile service on-demand, on-site, and on-budget – without compromising on quality or efficiency.
Avoid the wait, stress, and uncertainty of traditional brick-and-mortar repair shops or on questionable techs. Learn more on how to get fixed here. Mobile On-Site, Concierge Pick-up/Drop-off and Express Mail-In are our core service offerings. Stuck in the ‘ol ways, Walk-in-Shop Service is available in select areas with our authorized partners.
Customer driven convenience; most models, any problem. Now is the best time to Get Fixed™ (right) + we won’t be beat on price.
We travel to you and fix your smartphone on-site in our equipped vehicle or pick-up/drop-off your device for in-shop services. Most times done within 30 minutes, it's all included!
Simply select your device model part(s) and applicable options, add to the cart and complete checkout with your preferred fix date and time selected. Get fixed today!
You get peace of mind with our lifetime warranty + install guarantee + we won't be beat on price with our lowest-priced fix guarantee. Add in flexible payment options, we're unbeatable.
Fix Factory mobile on-demand + on-site not in your area yet? Mail your device to us instead. Average 2-5 day insured turn-around. We fix and return same-day it's received!
Get Fixed
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Right
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Onsite
Choosing the right fix – whether it’s for an iPad, iPhone, Samsung, Google or another Android device – can feel overwhelming. At Fix Factory (Canada), we make it simple with Onsite Mobile Fix, Concierge Pickup/Dropoff, Walk-in Shop Service (Network Partners) and Mail-In service options.
We’ve earned recognition from the Canadian Business Review Board (CBRB), Quality Business Awards, The Clever Canadian, and we’re proud to be rated Calgary’s Best for both iPhone and SmartPhone Fixes! Plus, every one of our technicians is WISE™ Certified for a trusted, professional fix.
All of our screen and display parts come with an exclusive Lifetime Warranty + Install Guarantee, while other parts are covered by up to a 1-Year Warranty. And with enhanced COVID-19 safety measures, our On-Demand technicians keep both you – and us – safe throughout the process.
We specialize in fast, professional device repairs. In available service areas, our certified technicians can fix screens, charging ports, batteries, back covers, and more – right from their fully equipped vehicle, and usually within 20-30 minutes. For areas without mobile on-site service, convenient express mail-in options are available.
Whether you’re at home, work, school, or even in a parking lot, booking is easy. Simply get an Instant Online Quote + Get Fixed™ (Right) or, if the issue is more complex or unknown, schedule Pre-Fix Diagnostics to speak with a fTech. Need help? Our Fix Concierge is here to guide you through the process and answer any questions you may have. A Certified fTech® will arrive, run diagnostics, and in most cases, fix your smartphone on the spot—Where You Want, When You Want.
Get Fixed™. Right. Onsite.
If on-site fix isn’t available in your area, available alternatives will appear at checkout under Shipping Options. Core service methods include Mobile On-Site, Fix Concierge (pickup & return), Express Mail-In, Self-Managed Mailbox Drop & Retrieval (existing clients), and Walk-In-Shop Service within the Fix Factory Partner Network in select areas.
For iPad fix, micro-soldering, or board-level work, within our mobile on-site service areas, we offer in-shop-service with free pickup and drop-off, typically completed within 2–24 hours. We operate primarily through mobile, concierge, and mail-in services. Shop access is by appointment or authorization only.
Outside our concierge coverage areas? Mail-in options are available - see instant pricing at checkout.
Certified Professional Fix
On-Demand | On-Site | On-Budget
At Fix Factory, we offer top-quality parts, expertise, and service. Our goal is to assist with your device issues promptly, with kindness and convenience. We're always here to help, but it's clients like you who make it possible for us to continue on this fix journey. Thank you for choosing Fix Factory!
We take pride in our certified (wise), skilled, friendly, and dedicated technicians who work hard to ensure your experience is smooth and enjoyable. Your support and collaboration inspire us to do our best!
Our vision is that your device fix should be accessible, affordable and transparent. We focus on customer experience, and value, arriving at our mission to do good. Our Promise? We'll always do what is right.
